Tos
1.) Account Setup
We will setup your account after we have received payment. It is your responsibility
to provide us with an email address which is not @ the domain(s) you are signing
up under.
2.) Content
All services provided by us may only be used for lawful purposes. This includes,
but not limited to: copyrighted material, material we judge to be threatening
or obscene.
Examples of unacceptable material:
IRC Bots
Warez Sites
Pirated Software
Hate sites
Hack programs and archives
Pornography
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail,
bulk emailing, and spam. "Safe lists" and "double option" will be treated as spam. Any user who sends out spam will have their account terminated without notice.
We reserve the right to require changes or disable as necessary
any web site, account, database, or other component that does not
comply with this policy, at its sole discretion. We also reserves
the right to make any such modifications in an emergency at our
sole discretion.
We reserve the right to charge the holder of the account used
to send any unsolicited e-mail a clean up fee. This cost of the
clean up fee is left entirely to the discretion of McNeil Hosting.
All rights reserved.
4.) Payment Information
You agree to supply appropriate payment for the services received
from us, in advance of the time period during which such services
are provided. You agree that until and unless you notify McNeil
Hosting of your desire to cancel any or all services received,
those services will be billed on a recurring basis.
5.) Backups and Data Loss
Although, we run weekly backups, your use of the service is at your sole risk. We are not responsible
for files and data residing on your account. You agree to take full
responsibility for files and data transferred and to maintain all
appropriate backup of files and data stored on our servers.
6.) Cancellation and Refunds
We reserve the right to cancel the account at any time.
Customers may cancel at any time. We give you an unconditional money back guarantee on managed shared hosting solution's.
7.) Resource Usage
Users may not initiate the following:
a) Use 25% or more of system resources for longer then 90 seconds.
There are numerous activities that could cause such problems; these
include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive real-time chat applications that
require server resources. Remotely-hosted services are fully allowed.
c) Run stand-alone, unattended server-side processes at any point
in time on the server. This includes any and all daemons, such as
IRCD.
d) Run any software that interfaces with an IRC (Internet Relay
Chat) network.
e) Run any gaming servers such as counter-strike, half-life, battlefield1492,
etc
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance
varies depending on the hosting package you purchase. Should your
account exceed the allocated amount, we will simply increase the bandwidth without cost to you, assuming the exceeded amount is not excessive. However, if the bandwidth is excessive, we will notify you and offer an upgraded package for you to purchase additional bandwidth.
9.) Money back Guarantee
If for whatever reason you are not happy with our service, we will offer a refund without question!
10.) Price Change
The amount you pay for hosting will never increase from the date
of purchase. We reserve the right to change prices listed on our
site, and the right to increase the amount of resources given to
plans at any time.
11.) Indemnification
Customer agrees that it shall defend, indemnify, save and hold us
harmless from any and all demands, liabilities, losses, costs and
claims, including reasonable attorney's fees asserted against us,
its agents, its customers, officers and employees, that may arise
or result from any service provided or performed or agreed to be
performed or any product sold by customer, its agents, employees
or assigns. Customer agrees to defend, indemnify and hold harmless
any liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with us; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from McNeil Hosting's server.
12.) Disclaimer
We will not be responsible for any damages your business may suffer.
We make no warranties of any kind, expressed or implied for services
we provide. We disclaim any warranty or merchantability or fitness
for a particular purpose. This includes loss of data resulting from
delays, no deliveries, wrong delivery, and any and all service interruptions
caused by us and our employees.
13.) Changes to the TOS
We reserve the right to revise its policies at any time without
notice.